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Tenant Resource Center
We know that finding a home in a competitive market can be a challenge. At Ray White Morrinsville, we are committed to making the process transparent, fair, and supportive.
Whether you are looking for your first flat, moving your family, or are a long-term renter, this guide covers everything you need to know.
How to Stand Out in a Competitive Market
In Morrinsville, popular properties often receive dozens of applications. To get to the top of the pile, you need to be “Application Ready.”
- The “First Impression” Viewing: Treat a viewing like a job interview. Arrive on time, introduce yourself to the property manager, and be respectful of the current residents’ space.
- Complete Your Profile: Ensure every adult who will be living in the house completes their application in full. Missing ID or phone numbers for referees is the #1 reason applications are delayed.
- Prepare a “Renter CV”: Include a short, friendly cover letter about who you are, what you do for work, and why this specific house suits you. If you have a well-behaved pet, a “Pet CV” with a photo and a reference from a previous landlord can work wonders.
- Be Fast: Once you’ve viewed a home you love, aim to have your application submitted within 2-4 hours.
Understanding Bonds & Upfront Costs
When you are offered a tenancy, you will typically need to pay:
- Bond: Usually equivalent to 4 weeks’ rent. This is lodged with Tenancy Services and held as security.
- Rent in Advance: Usually 1 or 2 weeks’ rent to get you started.
- NEW (Dec 2025): Pet Bonds: Under the new legislation, landlords may now request a “Pet Bond” (up to 2 weeks’ rent) if you have an approved animal. This provides extra security for the owner and more options for you as a pet owner.
Repairs & Maintenance: Who Does What?
A safe, well-maintained home is our priority. Here is how we handle repairs:
| Type of Repair | Who Handles It? | Examples |
| Urgent | Immediate Action | Burst pipes, total power failure, no hot water, or major roof leaks. |
| General | Landlord / Agency | Dripping taps, broken stove elements, or fence repairs. |
| Fair Wear & Tear | Landlord / Agency | Carpet thinning in high-traffic areas or sun-faded curtains. |
| Tenant Care | Tenant | Replacing lightbulbs, garden weeding, and keeping the home clean. |
How to report: Use our [Online Maintenance Portal] or email your property manager directly with photos. For after-hours emergencies, call our dedicated emergency line.
Frequently Asked Questions (FAQs)
Q: How long does it take to process an application?
A: We aim to provide an answer within 24 – 48 hours. This can be faster if your referees are expecting our call and respond quickly!
Q: What happens to my bond at the end of the tenancy?
A: As long as the property is left clean, tidy, and undamaged (beyond fair wear and tear), we will sign off on a full bond refund to your bank account via the Tenancy Services online system.
Q: What are the new “No-Cause” termination rules in 2025?
A: As of January 30, 2025, landlords can once again end a periodic tenancy with 90 days’ notice without providing a specific reason. However, as a Ray White tenant, we prioritize long-term stability and will always communicate openly with you about any changes.
Q: Can I make small changes to the home, like hanging pictures?
A: You must get written consent before making any changes. We generally support “minor changes” like picture hooks, provided they are done professionally and repaired at the end of the tenancy.